What We Do

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Administrative

  • All personnel needed to execute your program from start to finish
  • The design, hosting and maintenance of a secure, branded, customized website
  • Assistance in the creation of program guidelines
  • Set-up of web, form and telephone based registration methods
  • A toll-free telephone number answered in your company’s name
  • Customer service representatives both on the phone and online
  • Determination of recipient organization eligibility under your guidelines
  • Extensive IRS status and Patriot Act vetting of all U.S. & Canadian charities
  • Maintenance of institution profiles and alias names
  • Acquisition and maintenance of databases to verify donor eligibility & giving histories
  • Creation of correspondence templates and procedures via email and paper letter
  • Comprehensive, variable-content correspondence to all eligible donor groups
  • Recipient organization transmittal correspondence
  • Hosting and maintenance of entire information technology infrastructure
  • Automated detection of donor limits and duplicate gifts
  • Changes of web and form registration platforms and correspondence as needed


Financial

  • Set-up and maintenance of a positive pay trustee bank account in your name
  • Voucher report and check register preparation
  • Check printing, mailing and positive pay file transmission
  • Checking account reconciliation
  • Creation of authorized laser signature image on company branded checks
  • Folding, stuffing and mailing checks to recipient organizations on a monthly or quarterly basis


Reporting

  • Secure database access for donors and program administrators
  • Tracking of all registrations including pending, incomplete and denied
  • Standard monthly activity and management reports
  • Voucher reports for payouts
  • Year-end activity and management summaries
  • “Real-time” on-line queries for program managers
  • Special reports and summaries as requested by your company